Returns and Refund Policy for Anything Makers and Urdu Mangas
Effective Date: July 13, 2024
At Anything Makers, we strive to provide you with high-quality products and excellent customer service. If you are not completely satisfied with your purchase, we are here to help. Please read our Returns and Refund Policy below to understand your options.
1. Returns
Eligibility:
- To be eligible for a return, your item must be unopened and in the same condition that you received it.
- It must also be in the original packaging.
Return Process:
- Contact Us: Before returning any items, please contact our customer service team at inquiry@urdumangas.pk or +923285539266 to initiate the return process. Provide your order number and reason for the return.
- Return Authorization: Once your return request is approved, we will provide you with a return authorization and instructions on where to send your package.
- Shipping: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
2. Refunds
Inspection:
- Once we receive your returned item, we will inspect it and notify you that we have received your returned item.
- We will also notify you of the approval or rejection of your refund based on the condition of the returned item.
Refund Process:
- If your return is approved, we will process your refund. A credit will automatically be applied to your original method of payment within a certain amount of days, depending on your card issuer’s policies.
3. Late or Missing Refunds
If you haven’t received a refund yet, please check the following steps:
- Check Your Bank Account: It may take some time before your refund is officially posted.
- Contact Your Credit Card Company: There is often some processing time before a refund is posted.
- Contact Your Bank: Processing times can vary and it may take some time before your refund is posted.
If you’ve done all of this and you still have not received your refund, please contact us at inquiry@urdumangas.pk or +923285539266.
4. Non-Returnable Items
- Gift cards
- Downloadable software products
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
5. Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us at inquiry@urdumangas.pk or +923285539266.
6. Contact Us
If you have any questions about our Returns and Refund Policy, please contact us:
- Email: inquiry@urdumangas.pk
- Phone: +923285539266